Category Archives: Air Service

Full Steam Ahead on Domestic Terminal Remodel

Posted on April 6, 2015 by

If you have been to BGR lately to catch a flight to a warmer place, you will have noticed that the space to the right of the escalator is very quiet since the ticket counters have all moved to the other end of terminal.

But behind that large white wall there has been a lot going on.


Sheridan Corporation has been full steam ahead first tearing out all of the old airline offices, and then starting to build out the new space for the new airline offices and the new baggage screening system.


Carpenter Associates, our clerk of the work, keeps everything moving forward and facilitates a weekly meeting with all of the “players”.  It is always exciting to see and hear about how much progress has been made and how fast the job is progressing.

This current phase is the longest phase of the project as it involves the most technical portion of the newly remodeled space with the new baggage screening system.

If all continues at its current pace and we don’t hit any snags, the airlines should be moved into their new space by mid-autumn. This means BGR passengers will be able to start experincing the new technology for checking in and having their bags screened. No more need to take your bag to a drop-off after it is tagged by your airline.

Why Doesn’t BGR Have Flights to…?

Posted on April 7, 2014 by

One of our most frequently asked questions is, “Why don’t you have direct flights to…Boston, Las Vegas, Atlanta, etc.?

Air Service Development  is a lengthy process, and is more difficult than picking up the phone and calling an airline and saying, “Hey, we have a lot of people here who would like to go to place X, when can we have a plane to go there?”  as I admittedly once thought when I first started my internship in the Marketing Department.

Before BGR obtains a new service route, we must first answer a lot of questions.  Yes, we would like air service to almost anywhere, but is it the right fit?  Is there enough demand for the service to make the route successful?  What size aircraft would we ask for or like to have?  Does the airline most likely to serve that route have any “spare” aircraft?  What would the price of the tickets be to support the service?  Is that price marketable?  The Marketing Department studies where our passengers are traveling to and coming from, and tries to match our service requests accordingly.

Risteen Bahr, the Marketing Manager at BGR, is continuously in discussions with airlines and our air service consultants about new service, expanded routes and right-sizing of aircraft and the frequency of flights on existing routes.  We attend air service development conferences each year where we have meetings with airlines to propose new and expanded service. When we do this, we discuss our “catchment area”, the population of people within a predetermined radius, the demand for service at BGR, the local business climate, and potential support for new routes.  Basically, it comes down to –  the more people in the area, the more likely BGR is to get new or expanded air service.

We also have to show that there is interest in why people would come here.  Many times we think about planes leaving, but what about the visitors traveling here?  We need to demonstrate that people want to come here year round, as well as seasonally.

Finally, we look at potential ticket costs.  As we know, the largest driver of air travel costs is the cost of fuel.   And while we as the airport have no say in prices airlines set for tickets, we understand that there is a delicate balance between the size of the aircraft, the number of seats, and the length of the trip.  It always goes back to the question about demand, and how sustainable and profitable the route would be if an airline starts service here.  Air fares that are not priced right will not be supported with traveler purchases.

One final point – we get a lot of requests for Boston service.  It’s not that we do not want it, it’s just we have not found the right fit for the service.  We know that the size of the aircraft has to be right to sustain the route, but also pricing needs to be reasonable for people to want to fly instead of drive.  Ever since the price of oil, and thus jet fuel, increased about seven years ago, airlines do not serve the short haul market as much.  However, it is something we discuss regularly with airlines, and work hard to encourage an airline to bring Boston service back to Bangor.

We hope this helps answer your questions.  If you have another question you would like answered, please send it to